Frequently Asked Questions

Orders & Payments
How can I place an order?

You can place an order directly on our website by selecting your favorite products, adding them to your cart, and proceeding to checkout.
What payment methods do you accept?

We accept major credit/debit cards, UPI, net banking, and wallets.
Can I modify or cancel my order after placing it?

Orders can only be modified or canceled within 24 hours. Please contact us on moodytods@gmail.com or call us on 7620923062 immediately.
Shipping & Delivery
Where do you deliver?

We currently ship across India. International shipping is not available at the moment.
How long does delivery take?

Orders are typically delivered within 3-5 days, depending on your location.
How can I track my order?

Once your order is shipped, you’ll receive a tracking link via Email/SMS/Whatsapp.
Returns & Refunds
What is your return policy?

We accept returns only for damaged or defective items within 7 days of delivery.
How do I request a return or exchange?

Please email us at moodytods@gmail.com with order details and photos of the issue.
When will I receive my refund?

Refunds (if applicable) are processed within 3-5 days after approval.
Product Information
Are your products safe for kids?

Yes! All our fabric products are made from child-safe, non-toxic fabric.
How do I take care of fabric toys?

Most of our fabric toys are hand-washable. Check individual product pages for care instructions.
Do you offer customization?

Currently, we do not offer customizations, but stay tuned for future updates!